Frequently Asked Questions

We strive to provide you with the best experience possible, so we offer you a lower interest rate compared to the market.

Cancelling the reservation and receiving a full refund is possible only if you buy a car at a fixed price.

Select the car link you're interested in, click 'I'm interested', then choose 'Track price button' to be notified of any updates.

Our goal is to provide you with the most perfect experience ever, Your imported car will arrive in 2-3 months, and our team member will contact you if there are any modifications.

All cars on our website have been inspected and a detailed inspection report shows the condition of each part.

Yes sure! Your deposit will be fully refunded if you lose the auction, and if you win the auction, the deposit will be subtracted from the car price.

Go to the home page and proceed to the payment history, where you will find all the transactions you have made previously.

Biddex Platform takes every measure to ensure that you have a fair bidding experience. Biddex Platform operates with advanced technology that rejects unrealistic overloads, and non-serious users, to ensure a fair auction continues. To ensure seriousness and credibility, we require all customers to pay the insurance amount before joining the auction.

For a limited time period, no fees or commissions will apply to the seller. After this period, a 2% fee will be charged.

Biddex offers a financing period that can last up to 10 years.