Frequently Asked Questionsfaqs_sub_title
What happens when you lose an auction?
You will be notified via email or SMS, and we will refund the deposit you paid.
What happens when you won an auction?
You will be notified via email or SMS, then our team will contact you to end –up all paper work and all matters that related to payment, Once this process is completed, the car will be yours.
Can I see the upcoming auctions?
Sure, open the auction page. You will view all auctions filters and choose the upcoming auction with its due date.
Is there a guarantee that I will get the product for while reaching the highest price?
The Biddex platform ensures complete clarity and guarantees everything. If you win the auction, you will receive an email or SMS notification and our team will contact you to finalize all paperwork.
How can I determine the seriousness of other bidders?
Biddex Platform takes every measure to ensure that you have a fair bidding experience. Biddex Platform operates with advanced technology that rejects unrealistic overloads, and non-serious users, to ensure a fair auction continues. To ensure seriousness and credibility, we require all customers to pay the insurance amount before joining the auction.
Is it possible for me to bid higher in the last time of the auction?
Sure, in this case the auction will be extended for a few minutes to give other bidders a chance.
How can I get updates on live auctions?
You will be notified with every single detail that happens during the auction through email or SMS.
Can I participate in multiple auctions?
Yes, you can participate in multiple auctions and follow all updates from 'My Live Auctions' on the auction page. You will find all the auctions you have participated in until their ending.
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