Privacy Policy

This privacy policy applies to Biddex website, its programs and applications, and is valid for all customers, whether they are users of the website or users of mobile applications. Any reference to the “site” or “website” means a reference to Biddex website, programs and applications in all their classifications.

Change the privacy policy

This Privacy Policy may be subject to change from time to time. The current version of this Privacy Policy is published online by Biddex. You should check our Privacy Policy regularly. Your continued use of Biddex website, applications and services constitutes your acceptance of this Privacy Policy, as amended from time to time.

Your rights Your rights about your personal data

- You have the right to be informed of any personal data that we may hold or process for you - You have the right to request access to your personal data that we may hold or process for you - You have the right to ask us to correct any errors in your personal data, and this is done free of charge - You have the right to ask us to stop using your personal data for direct marketing purposes - You have the right to ask us to erase your personal data or determine the procedure for dealing with it - You have the right to request that we transfer any of your personal data that we hold to you or to any other service provider of your choice - You have the right to file a complaint with the supervisory authority if you encounter any problem

Authorisation

I hereby declare that I have read and understood this Privacy Policy. By submitting data to Biddex website, applications or services, I voluntarily and expressly consent to the collection, sharing, use and retention of my data as described in this policy.

Data security

We use appropriate security technologies and procedures to prevent any unauthorized or unlawful access to your information. When we collect data through the website, we store your personal information on a database within a secure electronic server. It uses firewall systems on our servers. When we collect payment card details electronically, we protect them by using two-factor encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any hacker to decrypt your information since we cannot guarantee 100% protection. We strongly advise you not to send your full credit or debit card details when you communicate with us electronically and without encryption. We place direct physical, electronic and procedural safeguards on the process of collecting or disclosing your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized access.

Login data and website visit

Every time you visit Biddex website, program, or application, information is sent from your browser (via your device) to Biddex website’s server log files, where it is saved there. This information includes the time and date of visiting the site, the pages you viewed, the IP address, the URL that led you to Biddex, the amount of information stored, and the type of browser used. Once we obtain all of this information, all IP addresses are deleted or converted to anonymous addresses. Anonymization means that your IP address has been changed in such a way that it cannot be linked to the original user or can only be linked through extensive research. The anonymous information stored in the server log file is used to improve the shopping experience on Biddex website by making browsing our site easier, finding errors quickly and directing server capabilities to develop according to the importance of the need. For example, this information allows us to calculate peak times and develop a plan that makes the server capacity sufficient to support these times and thus provide the required speed and ease while browsing our website.

Cookies

Cookies are small files that are saved on your computer that include your private information about your preferred settings and other data that the system needs when you interact with your browser. Cookies help us customize our software to suit you and reflect your browsing tastes and habits. It also allows us to save any information you enter so that you do not have to enter it again on the next visit. Cookies enable our system to recognize that you have visited our software before and remind it of the settings (eg preferred language) and products you prefer. Temporary/permanent cookies have a lifetime, after which they will be automatically deleted. Cookies allow us to collect and analyse data in order to come up with strategies to improve our programs. The site becomes easier to use and helps us display suggested products to users that they would like to see in person. Our goal is to provide you with a unique online experience that is fun, enjoyable, easy and tailored to your taste. You are not normally required to activate or accept cookies in order to visit our site. However, if you wish to place an order or participate in any auction, you must activate the feature in your browser settings to accept cookies so that you can continue purchasing and paying.

User targeting

We use a targeting policy, which allows us to show you the ads you want to see on our website. By targeting, we mean that we can advertise the products that you have recently viewed on our partners’ websites. This means that our advertisements that are displayed specifically to you, even on other companies’ websites, are only the offers and advertisements that you want to see. We do this by carrying out a detailed analysis of the information collected in your cookies on our website so that we can understand your interests as a user. This information is anonymous, as it does not contain your personal information or any data about you in our customer records, so our goal is to provide you with a special experience that suits your taste and purchasing priorities.

Consent to use

I, the user of Biddex application or website, acknowledge that I allow my user data to be used and saved in cookie files as described above. I also allow these files to remain on my computer after I finish using my browser for use when I next visit your site. I also reserve the right to withdraw this permission by not activating cookies from the browser settings menu.

Data we collect

We collect the necessary data to secure any potential claims that may arise later, and to provide you with the services available to us. For example, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details. We also collect your device information, including device identifiers and any other personally identifiable information used to improve your experience by making improvements to our software and customizing it to your preferences. This information is also used to detect and protect against fraud. We use the information you provide to provide you with information about the products and services we have available or that you request from us. We will use the information you provide to help you manage your account including returning products and size exchanges, ensuring you complete your online financial transactions, and managing your account. This information is also used in auditing the downloading of data from the site, identifying site visitors from application visitors, developing site page designs and/or contents, and allocating them to users. We conduct many researches related to the population census, and send useful or required information to the user, and we are keen to inform you of all these details so that you are fully aware of them and ensure your approval of them. We communicate via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time. We may pass on your name and address to a third party in order to deliver your order to you (for example, the delivery company or supplier) We may contact you on your phone number to inform you of any update regarding the status of your order or any announcement about our latest discounts and promotions. We may use the information we collect to conduct analytics related to customer service, train our employees in customer service, and provide appropriate customer support. . You should also pledge to deal with complete confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We will not bear any responsibility resulting from the misuse of passwords unless this misuse arose from our error.

Legitimate purpose

We may retain your information even after you close your account even if you are not using our Services to detect and prevent fraud, comply with our legal/compliance/regulatory requirements, resolve any disputes, and enforce our privacy policies and terms and conditions.

Other uses of your personal information

We may use your personal information in opinion polls and marketing research, according to your desire, for statistical purposes while ensuring its complete confidentiality, and you have the right to withdraw at any time. We do not disclose any survey answers you provide to any third party. Your email address is not disclosed. We keep survey answers in a place completely separate from your private email.

Third Party and Links

We may share personally identifiable information we collect (including email addresses) with other companies in our group for business purposes - such as advertising. We may transfer your information to other companies in our group or to our agents and contractors to assist us with related transactions in accordance with the terms of the Privacy Policy. For example, we may use a third party to help us deliver products to you, receive payments from you, and use them for statistical and marketing research purposes or to assist our customer service team. We may need to exchange information with third parties in order to protect against fraud and reduce credit risk. If our company or part of it is sold, we may have to transfer our databases that include your personal information. Your information may also be shared with companies you approve with your consent, for example, your social media sites. Our Software may contain advertisements for third parties and links or frames to other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy. We also target you through our advertisements and other content by delivering them to you while you are on our website. Other than what is stipulated in the privacy policy as special cases, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless this is necessary for the purposes stipulated. In this Privacy Policy, or if we are required to do so by law.

Declaration of user consent

I voluntarily and expressly consent to the collection, sharing, use and retention of my data in the manner set forth above.

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